Terms of sale

It is specified that the present conditions govern the sale by Serious Poulp SAS games and accessories on their website www.seriouspoulp.com. These conditions apply to the exclusion of all other conditions.

ARTICLE 1 - PRICE

The prices of our products are indicated excluding the cost of shipping and handling.

For orders to countries other than European Union, United Kingdom, United States, Canada, Australia and New Zeleand you are the importer of the goods concerned. For all products shipped outside the European Union and to the overseas territories, customs duties or other local taxes or import duties or taxes of state are likely to be due. These rights are not within the purview of Serious Poulp SAS. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and agencies in your country. We advise you to learn about these terms with your local authorities.

The products remain the property of Serious Poulp SAS  until full payment.

ARTICLE 2 - VALIDATION

You acknowledge having read and accepted these Terms and Conditions before placing your order. The checkout process is acceptance of these Terms and Conditions.

Unless proved otherwise, the data recorded by Serious Poulp constitute proof of all transactions made by Serious Poulp SAS and its customers.

ARTICLE 3 - AVAILABILITY

Our product offerings and prices are valid for as long as they are visible on the webstore, subject to availability. In this framework, information on the availability of products is provided at the time of your order. Information on the site is provided on an indicative basis (simultaneous orders or stock error).

In the event of the unavailability of a product after placing your order, we will notify you by email. Your order will be cancelled and you will be refunded if your account has been debited.

ARTICLE 4 - SHIPPING

The products are delivered to the shipping address that you specified during the ordering process. The delivery is currently expected to May 2022

You agree that our responsibility to you is to ship your order as entered into our pledge manager system, that title and risk passes to you upon delivery to a common carrier for such shipment, and that you are responsible for providing correct address information, and ensuring that this address is deliverable by normal methods. We regret that we are unable to ship to PO Boxes in most countries. If you do not reside in a shipping friendly zone , you agree that you are responsible for import duties or any other duties that may be payable to the relevant tax authorities. 

ARTICLE 5 - PAYMENT

The payment for your purchases is made by credit card or Paypal.

SECTION 6 - PRODUCT COMPLIANCE

We are committing to exchange the products apparently defective, damaged or that do not correspond to your order. In this case, we thank you for agreeing to make a detailed statement in writing or by email. If only part of the product is defective or damaged (for example a box cover or a rulebook) we reserve the right to send a replacement for this part only, without making a complete exchange of the product. 

The provisions of this section do not prevent you from benefiting from the right of withdrawal (satisfied or refunded) provided for in article 6.

By pledging to this Kickstarter, you acknowledge that the final appearance, materials and content of the rewards (and the Kickstarter) are subject to change and may differ substantially from what is presented while the Kickstarter project is active. 

ARTICLE 7 - REFUND

All Kickstarter pledges can be refunded up to the completion of the Pledge Manager, no questions asked. If the refund is requested more than 15 days after the end of the Kickstarter campaign, 15% will be deducted from the amount.

You can reopen your Pledge Manager to increase your pledge level and/or add optional buys until July 31st, 2021. From August 1st, 2021, only your delivery address can be updated. Please note that once your pledge is validated, you cannot reduce its total amount.

ARTICLE 8 - CUSTOMER SERVICE

For any information or questions, our customer advisers are at your disposal: kickstarter@seriouspoulp.com

ARTICLE 9 - INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images reproduced on the seriouspoulp.com sites are reserved under copyright law, as well as intellectual property rights, and this for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private purposes is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction of the seriouspoulp.com website is strictly prohibited.

ARTICLE 10 - LIABILITY

The products offered comply with current French legislation. Serious Poulp SAS cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered (for example in the event of a ban on a title...). It is your responsibility to check with local authorities about the possibilities of importing or using the products or services you plan to order.

The photos are provided for illustrative purposes. We invite you to refer to the description of each product to know its precise characteristics; in case of a doubt or if you wish additional information, do not hesitate to contact us (kickstarter@seriouspoulp.com).

Serious Poulp SAS is only responsible for the content of the pages it publishes through its website seriouspoulp.com.

In the event of a manifest error between the characteristics of the product and its representation and/or the conditions of sale, Serious Poulp SAS cannot be held liable.

ARTICLE 11 - APPLICABLE LAW - DISPUTES

This contract is subject to French law.

The language of this contract is the French language.

In the event of a dispute, the French courts shall have sole jurisdiction.

ARTICLE 12 - PERSONAL INFORMATION

The information and data regarding yourself are necessary for the management of your order and our commercial relations. In accordance with the Data Protection Act of the 6th of January 1978, you have the right to access and rectify any personal data concerning yourself. All you have to do is write to us online or by mail at:

Serious Poulp SAS
233 rue du Faubourg Saint Honoré
75008 Paris - France

Please provide us with your family name, first name, email, address and if possible your customer reference.

 

APPENDIX

Article L211-4 of the Consumer Code

The seller is required to deliver a product which conforms to the contract and is held liable for any lack of conformity which exists upon delivery.

He is also held liable for any lack of conformity caused by the packaging or the assembly instructions, or the installation if he assumed responsibility therefore or had it carried out under his responsibility.

NB: Order 2005-136 2005-02-17 Article 5: The provisions of the present order shall apply to contracts concluded subsequent to its entry into force.

Article L211-5 of the Consumer Code

To conform to the contract, the product must:

1. Be suitable for the purpose usually associated with such a product and, if applicable:

     - correspond to the description given by the seller and have the features that the seller presented to the buyer in the form of a sample or model;

     - have the features that a buyer might reasonably expect it to have considering the public statements made by the seller, the producer or his representative, including advertising and labelling;

2. Or have the features defined by mutual agreement between the parties or be suitable for any special requirement of the buyer which was made known to the seller and which the latter agreed to.

NB: Order 2005-136 2005-02-17 Article 5: The provisions of the present order shall apply to contracts concluded subsequent to its entry into force.

Article L211-12 of the Consumer Code

Action resulting from lack of conformity lapses two years after delivery of the product.

NB: Order 2005-136 2005-02-17 Article 5: The provisions of the present order shall apply to contracts concluded subsequent to its entry into force.

Article 1641 Civil Code

The seller is bound to a warranty against hidden defects in the thing sold that render it unfit for its intended use, or that so impair its use that the buyer would not have bought it, or would only have given a lesser price for it if he had known of the defects.

Article 1648 Civil Code section 1

An action resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the vice.